The CFPB's debt collection rules change the way consumers are contacted when a debt is owed. The rules will include limits on the number of calls collectors can make weekly, address communications by email and text, and require new disclosures at the beginning of the collection process.
WHY SHOULD YOU ATTEND?
The CFPB's debt collection rules will have a major impact on how and when consumers are contacted to pay off debt. The consequences of not complying can have severe consequences for businesses. This webinar will discuss businesses' and consumers' rights under the new rules.
LEARNING OBJECTIVES
- Overview
- Generally applicable provisions
- Proposed rules for FDCPA-Covered Debt Collector
- Future debt collection rulemakings
- Miscellaneous provisions
WHO WILL BENEFIT?
- Compliance officers
- Lenders
- Operations personnel
- Branch managers
- Assistant branch managers
- Customer service reps
- Risk officers
- Collectors
- Trainers
- Regulatory attorneys/In house counsel
The CFPB's debt collection rules will have a major impact on how and when consumers are contacted to pay off debt. The consequences of not complying can have severe consequences for businesses. This webinar will discuss businesses' and consumers' rights under the new rules.
- Overview
- Generally applicable provisions
- Proposed rules for FDCPA-Covered Debt Collector
- Future debt collection rulemakings
- Miscellaneous provisions
- Compliance officers
- Lenders
- Operations personnel
- Branch managers
- Assistant branch managers
- Customer service reps
- Risk officers
- Collectors
- Trainers
- Regulatory attorneys/In house counsel